The Ultimate Online Booking & Passenger Portal

With GERAYO – , every freight forwarder can go digital. Every company using our transportation management system can offer their customers a branded, modern, online portal to elevate their customer experience

What Your Customers Can Do with
the GERAYO – Customer Portal

A single portal that gives your customers visibility, control, and real-time access to their shipments

Search bus routes and scheduled departures across Rwanda.

Select preferred seats on an interactive coach seating map.

Pay seamlessly via MTN Mobile Money, Airtel Money, or bank cards.

Download digital QR boarding passes and receive SMS confirmations.

Track intercity parcel delivery status with real-time waybill codes.

Request quotes for private bus hire and group charters.

Advanced Customer Portal Features

From deeper visibility to smarter interactions, these features help freight forwarders deliver a modern, differentiated customer experience, all within the same GERAYO – Customer Portal.

Passenger & Corporate Dashboard

Clients are granted access to a dashboard that offers a convenient way to manage tasks. This space allows clients to streamline their operations, including reviewing offers, managing bookings, monitoring shipments, and handling invoices. It also incorporates an action notification system which is an integrated alert system that informs clients of crucial actions and updates in one place.

Route Search & Discovery

Passengers easily search departure points, destinations, travel dates, and passenger numbers to find all available departures, intermediate stops, and amenities.

Compare Schedules & Coach Classes

Compare departure timetables, ticket prices, coach classes (Standard, Executive, VIP), and travel durations before booking.

Interactive Seat Selection

Choose your exact seat on the bus with a visual coach layout chart. Enter passenger details and complete reservations with confidence.

Intercity Parcel & Waybill Tracking

Enter a waybill number to check real-time package status, dispatch milestones, terminal arrival, and pickup readiness.

Digital Boarding Passes & Receipts

Access digital QR tickets, payment confirmations, and MoMo transaction references directly on your mobile device.

Generate Reports

Clients have access detailed invoices, Statement of Account reports, and Dynamic Volume reports, with options for customization and immediate data retrieval.

Multilingual Experience (Kinyarwanda, English, French)

The GERAYO passenger portal is accessible in Kinyarwanda, English, and French, ensuring every traveller across Rwanda and the region can navigate, book tickets, and track shipments comfortably.